Yeah, I hate it too. And some times there isn't even all options there to begin with. I've gone to fast food that only had the prices of the combos on the monitors, not the burger alone.
Most of them are fine, but some makes me want to kick it.
One day I wanted to try a apple pie, and the kiosk wasn't letting me select it (with no message whatsoever). I asked the lady and she said it was out of stock. Why the fucking thing didn't tell me?
And then some days later I went there and it just froze when I was ordering. I gave up and went to a table wait for my wife. From far away I saw two different people try to use the frozen kiosk, until the lady came and rebooted it. Hahaha
And one thing that I absolutely hate is that the McDonald's here only have this fucking kiosks now. Even with these problems I can order alright, but there are people that are literally technologically illiterate and can't use them at all. And also undecided people, that goes to them and starts thinking in what to order.
Once, there were two kiosks, and on the time a old woman took for her order in one of them, the other kiosk had like 5 different people order their food. I wanted to curse at her.
I would say that maybe he would continue after leaving prison, but I don't if he will leave, nor if he will survive there.